## [What is Modern Telesales?](/content/what-is-modern-telesales/index.html)

by [Ursula Brady](/content/author/ubrady/ "Posts by Ursula Brady"/index.html) | Jan 5, 2022 | [Blog Post](/content/category/blog-post/index.html)

First of all, what is telesales? Simply put, telesales is the remote, phone-based capturing of sales orders. Telesales representative can be supported by in-field team members, but their position in the sales journey is often different. In Consumer Goods, the role of...