Operational Efficiency Archives - Aforza

Capture Customer Satisfaction Survey

Business Process Overview

• Feedback on Product Quality, Delivery & Packaging
• Score overall Customer Service
• Assess customer perceptions of pricing and value.
• Gauge customer opinions on brand reputation.
• Review the clarity and efficiency of communication.

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Perform Promotion Compliance Audit

Business Process Overview

• Check into Visit & Confirm Location
• Start Promotion Compliance Audit
• Check for Competitor Presence
• Capture Store Photo
• Update Key Account Team

Executing promotion compliance checks is crucial for ensuring that trade promotions are...