Aforza Business Process Library

Photo to Order

Aforza Vertical AI (Ava) streamlines the ordering process by capturing in-store photos and leveraging automated algorithms to create customer-specific orders efficiently.

Business Process Overview

1. Capture Photo In-Store: Document current product placement for inventory assessment.
2. Determine Need for New Order: Assess if a new order is necessary based on inventory.
3. Draft New Order for Customer: Prepare a new order based on automated analysis.
4. Review Cart and Apply Promotions: Check the order details and apply any applicable promotions.
5. Capture Customer Signature for Order: Obtain customer approval and finalize the order.

Aforza Vertical AI (Ava)’s Photo to Order capability is vital for enhancing the efficiency of product ordering in retail environments. By capturing photos of products on the shelf, the process allows for real-time inventory assessment and automated order generation tailored to customer needs. After the photo capture, the system uses algorithms to compare current inventory with planned SKUs, determining if a new order is necessary.

If required, the ordering system utilizes rate of sale and replenishment algorithms to calculate the optimal quantities. Additionally, it assesses promotional opportunities for the customer, ensuring that orders are not only accurate but also cost-effective. This systematic approach reduces manual input and helps maintain product availability, ultimately improving customer satisfaction and operational efficiency.

1. Capture Photo In-Store

This step involves documenting the products available on the shelf.

• Use a mobile device to take clear photos of the shelf.
• Ensure all products are visible and well-lit.
• Upload the photos to the ordering system for analysis.
• Confirm that the photos are properly captured.
• Prepare to proceed with inventory assessment.

2. Determine Need for New Order (Automated)

This step evaluates the current inventory situation.

• Ava detects SKUs on the shelf from the uploaded photos.
• Compare current inventory against planned stock levels.
• Identify discrepancies that may require new orders.
• Draft a new order if inventory levels are insufficient.
• Record the decision for future reference.

3. Draft New Order for Customer

This step involves creating an order based on automated calculations.

• Use the rate of sale algorithm to predict needed quantities.
• Implement the replenishment algorithm to adjust the order.
• Ensure all necessary SKUs are included in the draft order.
• Preview the order to confirm its accuracy.
• Prepare to review the order with the customer.

4. Review Cart and Apply Promotions

This step checks the order details and adds any promotions.

• Review the items in the cart for correctness.
• Select the appropriate unit-of-measure for products.
• Check if there are any promotions available for the customer.
• Configure promotions and add them to the cart.
• Validate the pricing against promotional offers.

5. Capture Customer Signature for Order

This step finalizes the order by obtaining customer approval.

• Present the order overview to the customer for review.
• Capture the customer’s signature to confirm the order.
• Share the finalized order details with the customer.
• Ensure all documentation is accurate and securely stored.
• Close the order process and update records accordingly.